HELP PLZZ

pudsey · Post by **pudsey** » Fri Jul 06, 2007 10:38 am

Nealy evertime i go to a new page most of the time i keep get a page which say iam not conncent to the net when iam. I ve got to keep refresh the page to get it back. Even download some times stop because it keep say iam not conncent, when iam. Ive clean files and that run scan. Is there anything elise i can do. thanks

BobMason · Post by **BobMason** » Fri Jul 06, 2007 3:10 pm

Do you use a modem or a router to connetc to the internet?

pudsey · Post by **pudsey** » Fri Jul 06, 2007 4:11 pm

wireless adsl2+router

BobMason · Post by **BobMason** » Fri Jul 06, 2007 4:31 pm

Have you added any new electrical equipment between your router and your computer?
A new metal item of furnture or storage (fridge, cooker, freezer, TV etc) can also interfere with the signal?

When you have 'lost' your connection, have you tried rebooting the router?
By rebooting I mean switching off the power for 30 seconds then switching the power back on. Does that restore the connection?

pudsey · Post by **pudsey** » Fri Jul 06, 2007 4:34 pm

nope notjing elec by the rounter and yes turn computer off work for a bit then start all over again

BobMason · Post by **BobMason** » Fri Jul 06, 2007 5:00 pm

No - I don't mean switch the computer off - just the router itself leaving the computer on
Does that bring the connection back?

pudsey · Post by **pudsey** » Fri Jul 06, 2007 5:41 pm

pages seem now to been loading after i shut router for a min but still have prombles download some games seem not been able to connecet.nope it still say that iam not connect to the net is there anything elise i can to plzz

BobMason · Post by **BobMason** » Fri Jul 06, 2007 6:17 pm

I am trying to work out if the problem is in your router or in your computer.

Have you got an ethernet cable to connect your computer and your router instead of using WiFi?

pudsey · Post by **pudsey** » Fri Jul 06, 2007 6:19 pm

it a net cable

BobMason · Post by **BobMason** » Fri Jul 06, 2007 6:23 pm

Yes that's right - use it to connect your router to your computer
If that doesn't improve things it eliminates any problems with WiFi

Do you live on an estate with a lot of other houses?

pudsey · Post by **pudsey** » Fri Jul 06, 2007 6:26 pm

not really we live with lot of open areas

BobMason · Post by **BobMason** » Fri Jul 06, 2007 6:29 pm

I am asking that because if you live near a lot of other people who are likely to be on the internet at the same time as you it slows down your connection till it stops
We have that problem every evening at about 3 to 5 pm when the kids come home from school

Once it gets to tea time things speed up a bit again

pudsey · Post by **pudsey** » Fri Jul 06, 2007 6:42 pm

no it quite area round by me