Hi

I need a bit more information to help you

Which operating system are you running?
Is your computer a desktop or laptop?
Have you just downloaded and installed any new drivers or updates - especially any service packs from Microsoft (I hope you aren't running a Mac)

Bob

Hi You don't say if the keyboard is PS2 or USB so................ If the keyboard is USB:- Unplug the keyboard and plug the new mouse into the same socket Plug the keyboard into an empty USB socket Reboot the computer The keyboard and mouse should both work If the keyboard is NOT USB Unplug the mous...

Hi Toots I need more information to try to help you. Did the screen work when you ran the recvovery disk? Do you see any part of the boot cycle? What is the make of your laptop? Best if you PM me with your phone number so I can ask you even more questions to try to pinpoint the problem Hi Dawn I am ...

Hi Kagsy

Before I can answer this one I need to know which operating system you are on as the instructions for setting the paging file (virtual memory) are slightly different in each version of Windows.

If it would help PM me and I will reply by email as this is not a procedure for a beginner

Bob

Error 500 on a web page means a server processing error Usually it means the that either the code that drives the page is wrong or has become corrupt or the server has gone down and is not accepting processing instructions. You should try writing a web site, you would get very used to seeing this er...

Wellllllllllllllllllllllll The main problem is that Wanadoo became Orange and your email server (pop3 or smtp) may just be yesterdays technology. Tiscali were good at doing this as they absorbed smaller ISPs and then making everyone change their settings to Tiscalis keep their email working with the...

Hi Yvonne Could I ask a few questions before I try to answer this one? 1. Are you talking about your home computer or one at work? 2. Which operating system are you using? 3. Are you on a network? 4. I am assuming you are on Broadband - Is that right? 5. Are you using Outlook (part of Office) or Out...

Tried a couple of other browsers (Maxthon 2 and Safari) both of them printed the first page blank. I think this is one for Craig as I don't know how he has set up the forum. It could be something as daft as different classes of member have different printing permissions. If you can print from Word o...

Hi Dennise

I have just tried to print this thread and it printed just fine in Internet Explorer 7. I will try all the other browsers I have on my computer and get back to you

Bob

Naomi - all the comments about temp files etc apply equally to Vista as they do to all the other windows versions. My main computer boots into both Windows XP Pro and Vista Home Premium - I have to delete remp files etc from both sides of my computer as they can both clog up

Hi Toots Broadly speaking you are right as lots of the admin tools are missing from XP Home. I run a network so I use XP Pro and have very little trouble with it once I have it set how I like it. Jackie is on XP Pro too and once I have her computer setup it runs for months without me doing anything ...

Over the past few days I have been made aware of several computers running really slowly or not behaving themselves as they should so having successfully got them running again as they should, I thought I would pass on to you what I have done to the machines brought to me to get them going again. Th...

Hi Mrs W

Which operating system do you have on there? I need to know to tell you where to look

Bob

We need to get this problem sorted tonight as I go into hospital tomorrow for another op, on my left hand this time and I don't do so well with computers one handed. :whip: Just a touch of theory first - Windows XP Service Pack 1 (Please say you are on XP and not on Vista) by default allows cookies ...

In Windows XP Outlook Express, there is no simple way of clearing the blocked senders list without editing the registry. Unless you know EXACTLY what you are doing or you are experienced enough to be able to completely reload your computer including Windows then the registry is not a place to experi...

This is a fairly common problem that anyone who uses the internet heavily will get. Everytime you go to a web page your computer stores a copy of the page. Likewise you store a copy of emails opened and read. You can deal with this in several ways but the two favourite are these Download a Utility c...

Hi

I got your message and have PM'd you

Bob

This could be one of two things if you are using Windows XP. The first is a popup or popunder. To find out use Alt+tab to find out what windows are open. If a pop of either sort has opened, you will find a new browser window. To stop either in Internet Express (v 6 or later) go to Tools > Popup Bloc...

Hi Fran If you are using Vista, it won't let you install any Active X that isn't 'signed' by Microsoft (Ans it won't allow some of their own either), If you are using XP (Home or Professional) you may have to find out who is the author and add them to the list of allowed authors. Quick and dirty ans...

I haven't had a problem like this for a very long time but if memory serves me right, the last time it happened to me, all my buffers were full. There is an article on my website that you can download that talks you through clearing all your buffers, you cab download it from here http://www.omega-co...

To back up Bookmarks Go to Mozilla > Bookmarks on the tool bar > Organise Bookmarks > In the dialogue Box that opens go to File > Export and choose somewhere safe to save them. If you lose them do the same again except File > Import > Select from File > Go to where you saved them and import them For...

It is nice to hear of someone managing to solve problems and getting back to normal even if it is hard work.

I am asking that because if you live near a lot of other people who are likely to be on the internet at the same time as you it slows down your connection till it stops We have that problem every evening at about 3 to 5 pm when the kids come home from school Once it gets to tea time things speed up ...

Yes that's right - use it to connect your router to your computer
If that doesn't improve things it eliminates any problems with WiFi

Do you live on an estate with a lot of other houses?

I am trying to work out if the problem is in your router or in your computer.

Have you got an ethernet cable to connect your computer and your router instead of using WiFi?

No - I don't mean switch the computer off - just the router itself leaving the computer on
Does that bring the connection back?

Have you added any new electrical equipment between your router and your computer? A new metal item of furnture or storage (fridge, cooker, freezer, TV etc) can also interfere with the signal? When you have 'lost' your connection, have you tried rebooting the router? By rebooting I mean switching of...

Do you use a modem or a router to connetc to the internet?

Hi Bad news I'm afraid. You have an unstable computer which is in the process of losing address of the system files. Experience has taught me that the only sure cure for problems of that type is :- Back the computer up ASAP making sure you have an off machine copy of everything you can't afford to l...

Before you do anything drastic - check that all the plugs behind the monitor are firmly home in their sockets - In the past I have come across some very funny problems that have been traced to a loose plug. The second thing to check is that the plug on the back of the monitor hasn't worked loose - t...

One of my customers had a relative who worked for Canon and was able to get Canon Printers at a discount. I spent many a frustrating hour trying to get them to work properly. Based on experience I found that this sort of thing is caused by one of two things. 1) Asking the printer to delete during a ...

Bob Here Haxel is right, If you open the recycle bin when something like this happens you can SOMETIMES find the missing *.dbx files in there and it is a simple matter to highlight them, click on restore and they are back again. Another way to find them is to run a search on *.dbx and then copy the ...

Open google and type in Skylog Virus

I got 1,800 hits from around the world
It appears to be a keylogger rather than a virus as such - has someone been trying to find out what you have been up to?

Bob

What you both need is a small FREE program called Clipboard extender http://www.clipmagic.com/ When you cut and paste or copy and paste in Windows you copy to the clipboard. The clipboard in windows will only hold one item at a time. The above program will hold lots and allow you to store links and ...